Terms and Conditions

Welcome to our online platform. These Terms and Conditions ("Terms") govern your access to and use of our site and services, including any content, functionality, and services offered on or through our online shop (the "Service"). Please read the Terms carefully before you start to use the Service.

By using the Service, you accept and agree to be bound and abide by these Terms and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Service.

1. Products

Our Service offers handmade cosmetic products. Due to the nature of handmade items, there may be slight variations in color, size, or appearance from batch to batch or from the product images displayed on our site. We strive to ensure that product descriptions and visual representations are as accurate as possible, reflecting the quality and characteristics of our handmade items.

Product images, while intended to accurately depict the items, may vary depending on your device display settings.

2. Ordering and Payment

All orders placed through our Service are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason. Once an order is placed, you will receive an email confirmation. Payment is required at the time of ordering. We accept various payment methods as indicated on our site.

3. Shipping and Delivery

Products will be shipped from our location in Seoul, South Korea. Shipping times and costs will vary depending on your location and the selected shipping method. We will provide estimated shipping times, but these are not guaranteed. We are not responsible for delays outside of our control, including customs processing times.

4. Returns and Refunds

Due to the nature of cosmetic products, especially handmade items, returns and refunds are subject to specific conditions. Please refer to our separate Returns Policy, available on our site, for detailed information on eligibility, procedures, and conditions for returning products and receiving refunds or exchanges.

5. Intellectual Property Rights

The content on our Service, including but not limited to text, graphics, logos, images (including the big size pictures of cosmetics), product designs, and the selection and arrangement thereof, are our property or licensed to us, and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as expressly permitted by these Terms or with our prior written consent.

6. User Conduct

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service in any way that violates any applicable national or international law or regulation. You agree not to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm us or users of the Service or expose them to liability.

7. Disclaimer of Warranties

Your use of the Service and its content is at your own risk. The Service is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Neither we nor any person associated with us makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the Service.

8. Limitation on Liability

In no event shall we, our affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Service, any websites linked to it, any content on the Service or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

9. Governing Law and Jurisdiction

All matters relating to the Service and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Republic of Korea without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Service shall be instituted exclusively in the competent courts located in Seoul, South Korea.

10. Changes to the Terms and Conditions

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Service thereafter. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at our physical address:

[Insert Specific Company Name, if available, otherwise use "The Company"]
[Insert Building/Street Address Details]
City Centre, Seoul
Republic of Korea